Scheduled plan change has disappeared after maintenance outage

[eddieO]

I scheduled a plan change a few days ago (last Friday) which was showing up in my app as an upcoming plan change but now that the maintenance outage is over my app no longer shows the upcoming scheduled change. So I went into the Payment section to see my estimated amount due on renewal and it's based on my current plan, not on the plan I was supposed to be changing to. Previously it was showing the estimated amount based on the new plan change. Anyways, lucky for me I caught it early and can still reschedule the change but I thought I should share this with the community incase others have not noticed.

[eddieO]

It took around 3 to 4 hours but my scheduled plan change has reappeared (without my intervention) and the Payment section is correctly showing what I'll be paying when it renews. So it looks like all is good again, likely just took a bit of time because of the maintenance updates

[Yummy]

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@eddieO wrote:

@TheSterlinger I haven't added the change back yet and will wait 

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Depending When is your scheduled change scheduled for.

I would not wait but would add again as previously scheduled change might be gone forever and you will miss it.

[eddieO]

@TheSterlinger I haven't added the change back yet and will wait to see if it does show up again. My change will take place on Monday coming up so I do have some time to wait and see but I have a feeling that it's gone since the upcoming payment amount is based on my old current plan. I'll provide and update here once I know for sure

[TheSterlinger]

Hi, good you caught it. It would have been interesting to see what will happen to the planned scheduled change tomorrow? Maybe it would've magically reappeared again after a few days? Maybe not? I can imagine how many people will be writing about this in a few weeks 😏.

But since you've rescheduled again, I guess we will never know. 🫣

[hTideGnow · Accepted solution]

HI @eddieO 

i would assume it is just a glitch from the maintenance last night.  But take screenshot and check it daily until your renewal day to confirm it is still there