I got U.S roaming add on didn’t really work

[Addicted2fishin]

Yesterday we went to the US for shopping and some dinner. When I added the 250MB data roaming addon it didn’t work and was VERY spotty. We got lost in a foreign country because the data was unreliable and the GPS on my phone gave up half way through trying to get back to Canada. Not cool. Basically a giant waste of $10. It also shows data was used which is laughable. If I wasn’t on wifi my internet Did NOT work and pages wouldn’t load. 

[softech]

@Kdh 

PM partners with T-Mobile and AT&T for US roaming.  The US shutting down of 3G will affect the use of Voice roaming.   

You would have better chance to get the voice connection  you need with T-Mobile.  But use manual selection (for T-Mobile)  instead of letting your phone to automatically select it for you.  Let us know how it turns out

[Kdh]

No I did not try that. I was in northern Michigan. I didn’t know I needed to change the carrier to that specific one. Thanks for the tip

[softech]

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@Kdh wrote:

The talk and text did not work for me as well.

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@Kdh which state and city you are at?

Tried T-Mobile? did you make sure you manually select T-Mobile and not let it on Automatic?

[dust2dust]

@Kdh- Talk is very much in flux these days. Text should have worked. Did you connect to T-Mobile?

[Kdh]

The talk and text did not work for me as well.

[Tlatourh]

We had the same issue 2 weekends ago. Very frustrating.

[mh1983]

Even if it was unreliable, you were still using the data, and 250 mb isn't a lot so it likely got used up. The data usage won't stop just because the signal's not great.

Sorry to hear about your experience, though, and I hope the mods can provide some assistance. My wife and I used the add on in May when we were driving down to NJ from Canada and it worked without a hitch, but stuff happens.

[geopublic]

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@Addicted2fishin wrote:

Yesterday we went to the US for shopping and some dinner. When I added the 250MB data roaming addon it didn’t work and was VERY spotty. We got lost in a foreign country because the data was unreliable and the GPS on my phone gave up half way through trying to get back to Canada. Not cool. Basically a giant waste of $10. It also shows data was used which is laughable. If I wasn’t on wifi my internet Did NOT work and pages wouldn’t load. 

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@Addicted2fishin Best to contact the PM moderator for these types of issues.

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