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I gb extra add on.

Jcarlsilva
Great Neighbour / Super Voisin

why i cant connect on the internet even i purchases 1 gb data on. Please activate.

3 REPLIES 3

dabr
Mayor / Maire

@Jcarlsilva wrote:

why i cant connect on the internet even i purchases 1 gb data on. Please activate.


@Jcarlsilva   If you've followed the two steps for purchasing the data as suggested and see the data in your overview page, then make sure your data is enabled on your phone and that you also have the correct APN settings.

@Jcarlsilva 

 

Once you have successfully purchased the add on it will show in your overview page as shown by @gblackma in his post.

gblackma
Mayor / Maire

@Jcarlsilva  buying an addon is a 2 step process add the funds and then buy it.  It seems you added the $15. Now buy the addon. And restart your phone. Enable dat and try using it. Stay safe. 20200417_204130.jpg

 

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