01-09-2024
02:04 PM
- last edited on
01-09-2024
02:29 PM
by
computergeek541
Hello,
I don't have access to myPM account.
I did switch from Chatr to PM and did port out my number: xxxxxxxxxxxxxxxxxxxxxxxxxx
My number is working on PM, she can text dial numbers etc.
I cannot access her PM account, Ever Safe does ask for a validation code sent to my number which never arrives.
I tried to use the email instead, went through once but Ever Safe still prompt me for a validation code through my number,which like I said, never arrived.
Account details:
xxxxxxxxxxxxxxxxxxxxxxxxx
Number:xxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxxxxxxxx
Thank you!
01-09-2024 02:10 PM
@Amal3 Please submit ticket with support to help
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-09-2024 02:07 PM - edited 01-09-2024 02:08 PM
Hi @Amal3
first, please update and remove your personal info. We are just customers like you
and can she make outbound calls? inboud calls work and data work? Just cannot login?
you can ask CS agent to check , please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437