I cant confirm my full identity because it wont send the code to my number

[Phililly]

Hello I recently joined your service and I cant fully login. When I try I get prompted to enter a code that is sent to my number. I've waited a couple minutes before clicking resend and again it has not appeared in my messages. How can I resolve this issue? 

[Phililly]

Hey Abheer! Thanks for replying but I get the same issue after I log in.

Here are the steps I used

1. Login with email and password

2. Verify with the code sent to my email

3. Application asks for another verification sent to my phone 

I am having issues with step 3

[Phililly]

Sorry for spam I was trying to reply to Abheer

[Abheer]

Hi @Phililly 
See these 3 dots at the top right?

Click them, and select "desktop site", see if you have the option then.

[Phililly]

Hello! Thanks for the quick response. I do not have that option 

[Meow]

If you did not receive or cannot receive your 2FA code by SMS - Click on: ‘Didn’t get a code’ and you will get more options. Chose email.