11-14-2023 01:23 PM
Hello I recently joined your service and I cant fully login. When I try I get prompted to enter a code that is sent to my number. I've waited a couple minutes before clicking resend and again it has not appeared in my messages. How can I resolve this issue?
11-14-2023 02:17 PM
Hey Abheer! Thanks for replying but I get the same issue after I log in.
Here are the steps I used
1. Login with email and password
2. Verify with the code sent to my email
3. Application asks for another verification sent to my phone
I am having issues with step 3
11-14-2023 02:14 PM - edited 11-14-2023 02:17 PM
Sorry for spam I was trying to reply to Abheer
11-14-2023 01:34 PM
Hi @Phililly
See these 3 dots at the top right?
Click them, and select "desktop site", see if you have the option then.
11-14-2023 01:30 PM
Hello! Thanks for the quick response. I do not have that option
11-14-2023 01:26 PM
If you did not receive or cannot receive your 2FA code by SMS - Click on: ‘Didn’t get a code’ and you will get more options. Chose email.