I can’t log in my account

[maryma]

I can’t log in my account. It said my email or password not correct. I tried to reset password, but after I entered my email, it still said log in failed, I can’t reset password. Is that mean my email is not correct? What can I do? Thanks 

[BKNS27]

@maryma 

Conduct a search in all your emails for the email you used from PM welcoming you to PM.

[MrSpock]

@maryma hi it takes 3 hour to reset if you tried to many times,if forgot pass word won't work then contact a cs agent 

you will need to open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:   https://bit.ly/2GGCJzH

[dabr]

@maryma   You'll need to submit a ticket to customer support via chatbot and ask for a password reset here:  https://publicmobile.ca/get-help

BTW, you can try again in another 3 hours, but make sure to clear browser cache/cookies and use incognito/privacy mode or another browser.