I can not make calls - Please help

[Viraj123]

Subscription is up to date. I change the SIM card in to another working phone. Still it does the same. I am receiving calls with no issues. Texting works both ways. But can not make phone calls.

Restarted the phone, took the SIM card clean and reset. Nothing works yet. Please help

[thundal2]

I am having the same issue too

[XiaoLongBao88]

i am having the same problem got a messaged saying it was fixed but clearly it is not i have turned off the phone turned on and removed sim card and did reset network settings and none of that works

[watrbaby]

it is an issue with Telus. They said they were working on it. I received a text that it was fixed, but it is not. I still cannot make outgoing calls. I was given a link earlier by someone on community that gives me text message updates from Telus.

[SBA_1964]

I am having same problem

[hairbag1]

@Viraj123 

log in to your account to just confirm that. If you have limited calling minutes, you can either wait until renewal OR...get a $5 / 500 minuites of in Canada calling add-on.  So...what plan do you currently have ?

[Viraj123]

unlimited outgoing..

[Viraj123]

No I have unlimited outgoing. Thanks

[hairbag1]

@Viraj123 

do you have one of the plans with limited outgoing calls ? Mine is the $15 Plan with 100 minutes only outgoing...unlimited incoming.