I am also in BC and put in a service ticket. I have received one reply and responded. Now I am waiting for further communication. I presume they are pretty busy with everyone that is having this problem.
some said the issue is resolved and they can make and receive now. Telus also removed the outage note. Try reboot the phone, try your sim in another phone if possible. If still cannot make calls or receive, ask PM to check.
open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen
