Hurricane Fiona one time GB boost

[Lovejeannie]

Hi. It doesn’t show where you enter the code they provided. Also I already added a bunch of add ons this past week. Can the credit be placed retroactively?

[MACKA_SPLAFF]

902

[softech]

@MACKA_SPLAFF what area code is your phone number??

[MACKA_SPLAFF]

dust2dust - I already did as you mentioned, but it highlights as an invalid code.

[Remember]

@Lovejeannie 

check the update browser, open incognito mode,clear cache,cookie. try send again

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

link is works

[dust2dust]

Those add-ons will stay on your account for when you might go over your plan data. You could choose just to keep them. They don't expire. You don't automatically re-buy them.

[Lovejeannie]

Thanks. I’ll do that 

[Remember]

@Lovejeannie 

open a ticket with PM CS_Agent. at : https://publicmobile.ca/chatbot. ask them to

type: Contact Us and Other 
Finally Click here to submit a ticket
you will then direct to another page to open ticket.

If you have error submitting a ticket, send a private message to the CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check inbox(top right corner envelope icon) for response from CS_Agent.

[dust2dust · Accepted solution]

Log in your account and go to Plan & Add-ons and scroll down.