09-23-2022 07:34 AM - last edited on 09-25-2022 10:39 AM by Dunkman
I lost my Public Mobile SIM card while traveling in Europe. How to I get a replacement and keep my same plan and phone number?
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10-02-2022 08:24 AM
Thank you
10-02-2022 08:24 AM
Thank you
09-23-2022 10:43 AM
Yes, as mentioned you can pick up a new sim when you get back home and the best way is probably in store to avoid any delays, just make sure you call prior to going to confirm they have PM sims in stock. Once you do that just sign into your self serve and follow the steps for change sim and you will keep your account/number/plan etc.
09-23-2022 07:40 AM
@DannyDares hi the quickest way is to go to a telus or koodo store and pick one up then go into your self serve account to quick links and change number there