How to get old username back?

[Anonymous]

So..my email in past was attached to JB456.....used to just use username and password to log in. Clearly haven't been on here for likely over a year.. the other day I had to make a post as I am out of country and when trying to sign in it only asked for email/pass (not username) and then it asked me to create a username. (Hence this one)...so where has my JB456 username that is attached to this email gone?.  

[Anonymous]

@hairbag1 I'm in no rush lol. Hope you're well!

[hairbag1]

@Anonymous 

you're probly best to send a message via the links above...likely get a response quicker that way.

[Handy1]

@Anonymous  Tagging agents won’t work you need to engage them thru private message . Please 

Message support directly
       

• while your already here and logged in the community you can send a private message   To CS_Agents click >>>here.<<<

[Anonymous]

@J_PM @Silvio_M @Catherine_T 

Can one of you guys fix my account?.. Considering yous offered me Oracle position in the past and a trip to meet the team in Toronto (then COVID cancelled that 🙄)... Again this email under this username was originally attached to JB456...any further details you need send me a private message. Thanks 👍

[dust2dust]

Jb456 is still an existing username. Looks like you last posted last October. I think you might need to return to Canada to connect to the network to finish this all up.

There are some tricks apparently like entering a wrong code a few times and then it will give you an email option. Or doing a password reset. Not sure.

[Handy1]

@Anonymous  Please message support to get community ID back . It’s easy fix for them 

Message support directly
       

• while your already here and logged in the community you can send a private message   To CS_Agents click >>>here.<<<

[Hollister]

@Anonymous 

There is a bug in the system where some customers lost their original community username. Message an agent and they will help you reattach it to your account.

[hairbag1 · Accepted solution]

@Anonymous 

contact CSA for assistance getting your username in order.

added link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437