How to change plan to $29 for 10 G

[Hannnnnnn]

it is showing on the website but when I log in, it doesn't show 

[Hannnnnnn]

this moring

[Andy85]

---

@Hannnnnnn wrote:

my friend's

---

@Hannnnnnn Would you happen to know at what time your friend changed their subscription? It is possible that Public Mobile has since changed the conditions of the plan. Your friend might've been lucky enough to select the plan before they changed the details! 😀

[Hannnnnnn]

my friend's

[as367]

The plan was not listed as "new activations only" until today.  What's the point of this restriction? Not everyone wants 40GB at 5G. I personally, due to ubiquitous wifi, can easily live with just a few GB/mo. This $29 plan, after my loyalty discounts, would be perfect for me. The $25 1GB plan is functionally useless due to how slow it is.

[Chalupa_Batman]

Communication is key!! 

[Hannnnnnn]

it is unfair to other existing users.....

[Hannnnnnn]

thanks, but the budget doesn't allow me😂

[hairbag1]

[Chalupa_Batman]

To be honest with you @Hannnnnnn and @GeoffK , as decent as this deal is, I would seriously consider taking the $34 40GB 5G plan over this ANY DAY of the week. $5 more gets you 30GB more data. 

https://subscribe.publicmobile.ca/en/mb/activation/plans/40GB-5Gspeed7

[Chalupa_Batman]

Hello @Andy85 

Where does it show it's for new customers only? I don't see it.

[Hannnnnnn]

no, my friend is an existing user, she changed it this morning

[GeoffK]

i have the same issue as well if i sign in i don't see that deal im tried both my app and website

[Andy85]

@Hannnnnnn are you a new client or an existing user? The fine print mentions that it is for new activations only.

 

[Hannnnnnn]

New Brunswick, my friends changed successfully this morning

[Chalupa_Batman]

Which province are you in?

[Hannnnnnn]

I did, but it doesn't show for me...

[Chalupa_Batman]

Hi @Hannnnnnn 

Try logging in via the App. It shows there for me.