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Never received my $10 for being referred

pastaligious
Great Neighbour / Super Voisin

I recently signed up with public mobile and used a friend’s referral code. Neither of us received the promised points. How do I contact anyone at PM? It’s a very frustrating process 

2 REPLIES 2

Andy85
Town Hero / Héro de la Ville

It can take 3 days for the new member to see their $10 referral bonus. If they do not see it, it is suggested that they submit a ticket and monitor their community inbox for a respond from a Customer Service agent. 

Here is the link:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

For the individual who referred the member, you will see the discount on your upcoming bill 🙂 

Chalupa_Batman
Mayor / Maire

@pastaligious 

It takes up to 72 hours to get it. If it's been more than 72 hours, reach a CS Agent via this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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