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How to change my name

MAKIROR
Great Neighbour / Super Voisin

I can't pay for the subscription because my name is no match to the card (an extra space) . The app shows that I should finish my Payment first(but I can't pay). How can I change my name before pay for this?

3 REPLIES 3

MAKIROR
Great Neighbour / Super Voisin

I'll try thanks

Handy1
Mayor / Maire

@MAKIROR  Your name doesn’t have to match the  name on the credit card , but the credit card does have to match that of the address you used to create the account . Also ensure you enabled location services on the app when activating 

eddieO
Model Citizen / Citoyen Modèle

@MAKIROR from within the Public Mobile app go to the Account tab and click on "Manage Profile", there you should be able to update the name and address on the account

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