10-02-2024 07:20 PM
10-02-2024 07:22 PM
@hong111 If you can log into your account you. An turn off auto subscribe
Turn auto subscribe off/on
If you can’t ask support to remove the credit card they have on file
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-02-2024 07:22 PM
HI @hong111
if you just subscribed, but not activated the sim card yet (because you were waiting for the sim card to arrive), your plan actually not fully setup yet and hence Autopay would not kicks in
but if you like, to stop autopay from kicking in, best to ask PM support agent to remove the credit card. Please message them here and ask
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437