2 hours ago
It’s been a few months that the payment go through my credit card but never yet been using my services cause cannot finish activation.
This is what it says:
This may be due to a system error, please go back to the previous page and try again. (Error Code: XXX)
Try Again
2 hours ago
No I haven’t but will do right away and see… thanks a lot
2 hours ago
@Amia have you installed the Public Mobile app on your device and signed in to the app to complete activation? The is a necessary step to complete that cannot be done on the web browser.
If you are still having issues you will need to open a ticket:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)
2 hours ago
@Amia And you using that app to activate not website ? If same
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437