Can’t finish my activation

[Amia]

It’s been a few months that the payment go through my credit card but never yet been using my services cause cannot finish activation.
This is what it says:

WE ENCOUNTERED AN ERROR PROCESSING YOUR REQUEST.

This may be due to a system error, please go back to the previous page and try again. (Error Code: XXX)

Try Again

[Amia]

No I haven’t but will do right away and see… thanks a lot

[eddieO]

@Amia have you installed the Public Mobile app on your device and signed in to the app to complete activation? The is a necessary step to complete that cannot be done on the web browser.

If you are still having issues you will need to open a ticket:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

[Handy1]

@Amia  And you using that app to activate not website ? If same 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437