12-19-2023 09:01 PM
I had a number transfer fail and messaged the CS_Agent. Anyone with experience happen to know how long it usually takes?
Solved! Go to Solution.
12-19-2023 09:13 PM
@Chalupa_Batman That's quick, I messaged over 25 minutes ago.
12-19-2023 09:10 PM
I can confirm with @Handy1
I just messaged a CS Agent about a missing referral discount and I was messaged in just under 7 minutes.
12-19-2023 09:05 PM
Thanks @Handy1
12-19-2023 09:04 PM
@WhippingTime Usually with in the hour sometimes longer . Note they are only open 9am-10pm EST but after submitting ticket just keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage