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How do I keep signed into MyAccount and Community?

JDG4133
Great Neighbour / Super Voisin

After I have logged into MyAccount, if I want to check the Community for answers I often am taken right to a new login page.  Is there a setting somewhere that needs to be 'turned off' to Keep Me Signed IN?

This is not the same as TFA where where you check the box that this is a Trusted Device so you do not need a verification code every time you sign on.

Please only post if you have an actual answer to the underlined question. Personally, I think that this is a design flaw in the app.

3 REPLIES 3

RavingRaven
Model Citizen / Citoyen Modèle

@JDG4133 

Firefox keeps me signed into the community.

Meow
Mayor / Maire

After a short while you do get logged off. Unfortunately with this Khoros software PM uses - it is annoying. In 'good old days' you did stay logged on until YOU logged off or turned computer off.
There is No way to stay logged on for hours...

fixin1
Deputy Mayor / Adjoint au Maire

@JDG4133 - It is really odd that public Mobile does this because Telus community keeps e logged in for over a month!

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