How do I get public mobile to make a request to bell to move my phone carrier?

[softech]

@Marie1944 

did you follow what I suggested??

https://productioncommunity.publicmobile.ca/t5/Get-Support/I-have-already-ported-out-but-bell-says-i...

[Dunkman]

@Marie1944 

You have a thread from yesterday also asking similar question.  What are your specific details?  Are you porting to Bell?  or from Bell?  More details the better. 

[HALIMACS · Accepted solution]

@Marie1944 

During the activation process here, you enter your prior providers account number information. Doing so will initiate a port authorization text to be sent to your device with your old provider Sim card. Make sure to leave the old provider SIM card in and reply yes to that text.

To re-initiate a port, click here: https://urlshortner.tiia.ai/Lc9xk8

If this does not work, I will private message you the phone number for porting assistance. Check that message by clicking on the envelope icon on upper right of screen.