How do I change email address on self serve account?

[lromel]

How do I change email address on self serve account?

[Meow]

You have to contact agent do do that for you.

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

[Dunkman]

@lromel 

You will need to contact customer service agent to change your email address login for self service account.  

Submit a ticket for CSA help. 

https://www.publicmobile.ca/en/on/chatbot  

Follow the prompts to submit ticket.  

CSA may ask a few questions to verify account ownership and then should be able to help you. Response times can take a few hours.  Check your private message inbox (envelope in upper right corner of website).