How do I activate the us roaming on my phone?

[sylvester123]

On my last trip to the us I could not use my us roaming because my phone was not set up for it.   I received instructions 4days later after contacting the community.   How do I avoid the same issue as no instructions are providing with the add.  I thought my phone would automatically work once I entered the us.  Please provide instructions prior to my departure.

[ChuckYeah]

Give this a read through. It's from the Knowledge Base.

Hopefully it has everything you need.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/U-S-Roaming/ta-p/307883

[Dunkman]

@sylvester123 

Normally, it is automatic for most situations.  

Here is a good review article on US roaming:

https://www.publicmobile.ca/en/bc/get-help/articles/us-roaming

A few hints:

Make sure to turn on international and data roaming.

Reboot phone if not work

Toggle airplane mode on, wait a few minutes and then toggle off

Manually choose either AT&T or T mobile as US carrier