12-04-2022 02:20 PM - last edited on 12-04-2022 05:16 PM by computergeek541
Is the holiday Offer for everyone, I am on the lowest plant the 100 minutes Canada wide calling, unlimited text one.
12-05-2022 06:18 PM
@anthonyHuynh You'll need to contact customer support via chatbot or private message after the 15th and they will add the gifts to your account. Just keep the account active during this month. Here's a link to chatbot if needed: https://www.publicmobile.ca/en/on/get-help
12-05-2022 06:16 PM
HI @anthonyHuynh Yes, CS agent will help, as long as your plan is still active and not suspended
Open ticket with CS agent and ask
at : https://publicmobile.ca/chatbot.
First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM
If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-05-2022 06:14 PM
Hi all,
Is there away you can add the bonus like last year add on ? I am away from Canada so I dont think I will recveive message or can reply back Yes2. Please help. Thank you very much
12-04-2022 03:15 PM
Yes it is for everyone. No matter which plan. The texts are going out in batches until the 15th of December. So keep your eyes open for the text and reply when you finally get it YES2.
12-04-2022 03:13 PM
@Mangat7 It will come from 4911
12-04-2022 03:04 PM
It'll come the number 4911, like mine did.
12-04-2022 02:56 PM - edited 12-04-2022 02:57 PM
@Mangat7 hi my text came from 4911 it should come before dec 15th
12-04-2022 02:55 PM - edited 12-04-2022 02:56 PM
It will come from 4 digits number.
5129 or 5169, 4911 or similar.
12-04-2022 02:54 PM - last edited on 12-04-2022 05:15 PM by computergeek541
I don't think I got the holiday Offer yet, but what number does it come from so I can search it up in my messages incase I missed it
12-04-2022 02:53 PM
yes its for everyone,when you receive your text reply YES2 and you will receive 2gb of data free
12-04-2022 02:53 PM
Yes, It's for everyone! It's everyone's holiday!
12-04-2022 02:31 PM
Yes, it's for everyone and doesn't matter what plan you have or don't have. Just enjoy them when you finally get them.
12-04-2022 02:30 PM
MORE THE MERRIER
All the details are here from the announcement made December 1st:
12-04-2022 02:28 PM
YES, it is for everyone no matter plan you have.
12-04-2022 02:23 PM
@Mangat7 hi yes it is just wait for the text and reply YES2 to claim your gifts
12-04-2022 02:22 PM