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PublicEcho · ‎06-10-2018

Hello everyone

I decided to join PM back in 2016.

The current carrier I was with was offering me amazing deals and so I decided to just stay for a few more years. They could not offer me better deals again so now I am switching to PM for good.
The time has come and back then I ordered my SIM card which I have not touched.

I could use some help with how I can set everything up and if I can still take the current FLASH SALE promotion where you get 2 months for free?

Thank you

Anonymous · ‎06-10-2018

@PublicEcho, I believe you should see a credit in your account within a couple of days. Should be mentioned in the details of the promo.

PublicEcho · ‎06-10-2018

Ok so I got it activated but not sure if I am getting the $0 for the next month? (Flash Sale)

How do I check?

mtfolks · ‎06-10-2018

Koodo doesn’t need to be unlocked because it’s Telus owned. Phones from other providers would still need to be unlocked. This includes Fido phones.

MCordeiro · ‎06-10-2018

Your phone does not need to be unlocked-as i have been told. My phone is from Koodo and no unlocking of the phone was necessary. The sim card you got all those years ago should still work just as a new one would.

MCordeiro · ‎06-10-2018

a friend referall is only $1 per friend that you request.

LEGO · ‎06-10-2018

@MacMe It is easy to get confused here, since there are few FLASH Sales are going on at the same time!

MCordeiro · ‎06-10-2018

Good Afternoon,

To activate your sim card you go to "get started" on the top left hand side of the website. Once on the page you go down to #3 "activate your sim card" and follow the instructions. There are multiple different steps to do it and each step is well explained durring the process. They will cancle the plan you currently have with this other company, and there is a step where you can transfer over your number (Mine worked right away). You can also build your own plan, or choose one of the new 30 day plans. And at the end you can opt for automatic payments which you get credited $2 per 30 days. Once you have finished the process the first payment will come off of your billing without the credit as it is your first bill/activation.

LEGO · ‎06-10-2018

If you got an error, you would have to wait when your details released by the system, to start again.

If you received an error on payment page, do not try again to prevent double charge.

Better send a private message to a Moderator_Team and aske them to help you!
Here is the link: click here
Good luck!

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

MacMe · ‎06-10-2018

I think LEGO meant that if you refer someone else to Public Mobile and they enter your number, they will get the $10 credit. You would get a $1 credit per month.

In your case, since you are activating an account, you will get a $10 credit.

PublicEcho · ‎06-10-2018

@LEGO wrote:
@PublicEcho
You got: $1/ referral every 30 days for as long as your friend stays with us!
Your friend got: a one-time $10 account credit to offset the cost of their SIM card
Friendship Forever: Celebrate Your BFF Today with Our New Referral Offer
Please, read Terms and Conditions hidden in the Spoiler

EDIT: You will not get a $10 credit if you refer someone!

I won't get it?! Why?

I have to wait 50 minutes to register again...

LEGO · ‎06-10-2018

@PublicEcho

You got: $1/ referral every 30 days for as long as your friend stays with us!
Your friend got: a one-time $10 account credit to offset the cost of their SIM card

Friendship Forever: Celebrate Your BFF Today with Our New Referral Offer
Please, read Terms and Conditions hidden in the Spoiler

EDIT: You will not get a $10 credit if you refer someone!

PublicEcho · ‎06-10-2018

@MacMe wrote:
@PublicEcho wrote:
Do I get something for accepting an existing PM customer when signing up?
I thought I couldn't do that in order to take part in the FLASH sale promo?
Yes, when you activate you should get the $10 referral credit:

https://productioncommunity.publicmobile.ca/t5/Announcements/Friendship-Forever-Celebrate-Your-BFF-T...

I also get a $10 credit if I refer you?

Do I still get to participate in the FLASH sale promo?

Thanks.

MacMe · ‎06-10-2018

@PublicEcho wrote:
Do I get something for accepting an existing PM customer when signing up?
I thought I couldn't do that in order to take part in the FLASH sale promo?

Yes, when you activate you should get the $10 referral credit:

https://productioncommunity.publicmobile.ca/t5/Announcements/Friendship-Forever-Celebrate-Your-BFF-T...

LEGO · ‎06-10-2018

You will receive $10 account credit for SIM card and referral customer will receive $1 off their bill; so I am shamelessly offer to send you my number by Private message.

You will also receive $1 off your bill in the future, when you refer someone to Public Mobile.

Friendship Forever: Celebrate Your BFF Today with Our New Referral Offer

PublicEcho · ‎06-10-2018

@will13am wrote:
@PublicEcho wrote:
@will13am wrote:
@PublicEcho wrote:
I have a SIM card with me now which I got years ago.
Will it still work? I don't want to pay $10 for SIM card.
Also I can't unlock my phone until tomorrow since it looks like all of the fido stores are closed today...
What should I do?
You should be able to call Fido call center or use live chat to get the unlock code today. As for getting the deal, you got to activate before the promo is over. SIM cards do not expire and so the year old card is good as long as it has not been previously used.
Oh I can just live chat with them to get it unlocked now?
I don't have to go to a store to get them to do it?
It is not necessary to go to a store. You can do live chat or call them.

Do I get something for accepting an existing PM customer when signing up?
I thought I couldn't do that in order to take part in the FLASH sale promo?

PublicEcho · ‎06-10-2018

I am working on it right now.

I hope you guys can help me out later...

Very much appreciate it!

will13am · ‎06-10-2018

@PublicEcho wrote:
@will13am wrote:
@PublicEcho wrote:
I have a SIM card with me now which I got years ago.
Will it still work? I don't want to pay $10 for SIM card.
Also I can't unlock my phone until tomorrow since it looks like all of the fido stores are closed today...
What should I do?
You should be able to call Fido call center or use live chat to get the unlock code today. As for getting the deal, you got to activate before the promo is over. SIM cards do not expire and so the year old card is good as long as it has not been previously used.
Oh I can just live chat with them to get it unlocked now?
I don't have to go to a store to get them to do it?

It is not necessary to go to a store. You can do live chat or call them.

MacMe · ‎06-10-2018

@PublicEcho wrote:
@will13am wrote:
@PublicEcho wrote:
I have a SIM card with me now which I got years ago.
Will it still work? I don't want to pay $10 for SIM card.
Also I can't unlock my phone until tomorrow since it looks like all of the fido stores are closed today...
What should I do?
You should be able to call Fido call center or use live chat to get the unlock code today. As for getting the deal, you got to activate before the promo is over. SIM cards do not expire and so the year old card is good as long as it has not been previously used.
Oh I can just live chat with them to get it unlocked now?
I don't have to go to a store to get them to do it?

Yes, you can do it over chat:

https://www.fido.ca/consumer/contact-us

You will need your IMEI #:

Go into the dialer as if you were going to dial a friend and enter: *#06#
Alternatively, you can find the IMEI number in: Settings > About

https://www.fido.ca/consumer/content/fido-device-unlock

PublicEcho · ‎06-10-2018

@will13am wrote:
@PublicEcho wrote:
I have a SIM card with me now which I got years ago.
Will it still work? I don't want to pay $10 for SIM card.
Also I can't unlock my phone until tomorrow since it looks like all of the fido stores are closed today...
What should I do?
You should be able to call Fido call center or use live chat to get the unlock code today. As for getting the deal, you got to activate before the promo is over. SIM cards do not expire and so the year old card is good as long as it has not been previously used.

Oh I can just live chat with them to get it unlocked now?
I don't have to go to a store to get them to do it?

LEGO · ‎06-10-2018

It will work, as long as your SIM card was never activated before.

PublicEcho · ‎06-10-2018

If I activate my SIM card now can I still sign up for the current FLASH sale promotion?

will13am · ‎06-10-2018

@PublicEcho wrote:
I have a SIM card with me now which I got years ago.
Will it still work? I don't want to pay $10 for SIM card.
Also I can't unlock my phone until tomorrow since it looks like all of the fido stores are closed today...
What should I do?

You should be able to call Fido call center or use live chat to get the unlock code today. As for getting the deal, you got to activate before the promo is over. SIM cards do not expire and so the year old card is good as long as it has not been previously used.

MacMe · ‎06-10-2018

You can activate your SIM here:

https://activate.publicmobile.ca/

PublicEcho · ‎06-10-2018

I have a SIM card with me now which I got years ago.

Will it still work? I don't want to pay $10 for SIM card.

Also I can't unlock my phone until tomorrow since it looks like all of the fido stores are closed today...

What should I do?

will13am · ‎06-10-2018

The flash sales are typically done through retail partner Walmart. They seem to crop up on weekends and typically involve getting the second month free, plus free SIM card. Recently, the referral rewards have been upgraded to pay the referred party a one time $10 credit. So, if you do decide to sign up, make sure you get a referral from an existing customer. At this time, I will shamelessly say I am an existing customer.

meocon · ‎06-10-2018

@PublicEcho You can also get $10 credit bill for friend referral as well.

MacMe · ‎06-10-2018

There is a 30 days of service for $0 promotion you can look at:

https://productioncommunity.publicmobile.ca/t5/Announcements/Until-June-10-Get-a-SIM-your-next-30-da...

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