The number entered does not belong to a valid Public Mobile Subscriber.

[Wi11iam]

Ok so I activated my SIM card successfully and chose a new number because I was with Koodo. I ported my number over by using the self serve "Change number" option and everything went over smoothly.However, now when I try to activate my wife's SIM card and enter my phone number in the refer box I'm getting the message "The number entered does not belong to a valid Public Mobile Subscriber."

Does anyone know if I need to wait 24 hours or something before public mobile recognizes my number or would a moderator be able to help? @Mary_M. 

Thanks

[PeterH]

Thanks. Having the same issue tonight, will wait tomorrow to try again.

[Wi11iam · Accepted solution]

I tried again this morning and it worked. So if others are having this problem just wait the next day and it should work.

[stonechucker]

That maybe exactly the case.  I had the problem also, and had a ticket setup that took 1-2 weeks to resolve.  You've tagged a moderator already, so they should be able to assist.

i would be tempted to try again tomorrow or the next day if it isn't urgent to set up the second account, but you may wish sooner.