06-10-2018 02:45 PM - edited 01-04-2022 06:09 PM
I made a typo while porting my phone number now I can't port because it claims there is one in progress.
Is there a way to cancel the porting and retry?
Solved! Go to Solution.
06-10-2018 02:56 PM
Thanks, I just PM them
06-10-2018 02:47 PM - edited 06-10-2018 02:47 PM
@ricksanchez I recommend you send a private message to the moderator team and ask them to investigate. include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.
Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.
How long until a moderator replies?:
How can I view my private messages between myself and a Community Moderator?
06-10-2018 02:46 PM
You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck!
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