Having trouble to get us roaming

[Kidusmoges]

Hi i am writing because i accidentally bought the us roaming MB data i would like to get refund.

Thank you

[Dunkman]

@Kidusmoges 

You will need to contact customer service agent for possible refund or credit.  

You can submit a ticket via the chat bot or the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

[hTideGnow · Accepted solution]

hi @Kidusmoges yes, if you bought it wrong PM agent usually good and will arrange the fund to put it back to your account.

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437