Have lost my phone and can't log into account

[Jody69]

Have lost my cell, and need to activate a new sim card for my new one.

I'm not able to log into my public mobile account as I don't remember the password.  Have select d to have my password reset 3 times now and I never get the email with the verification code.

Please help!

[Joshweisner]

Hi my name is josh and I am going through the same problem. I lost my phone, got a new one and a new SIM card, now I have no idea what to do

[DDM69 · Accepted solution]

You’ll need to submit a ticket to have this resolved.