Have an account but can’t login

[Pissed-cx]

I have an account and subscribed for autopay however now I can’t login to my account.

I have tried resetting my password which it says email is not registered when chosen.

I tried checking my password via phone number which is 100% correct.

Finally somehow I was able to rest password however still it says email and password doesn’t match.

How can I access my account?

[softech]

@Pissed-cx please message support as advised above then, they will help

[Pissed-cx]

I have tried that but that also doesn’t work

[softech]

@Pissed-cx 

try using the app with the password you just reset

If issue persists, please engage support by direct message

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there