HOW DO I CONNECT TO THE INTERNET ON PUBLIC MOBILE

[Shadow3]

JUST PURCHASED A PHONE FROM PUBLIC MOBILE(USED) IT NEEDS TO CONNECT TO THE NET TO UPGRADE SOFTWARE HOW DO I DO THAT?

[DDM69]

Is there an activated SIM card in the phone?  Can you connect to a wifi network?  You may want to try youtube if you aren't familiar with this new phone.  More details would help.

[Fancy_Pants33]

Turn on wifi and connect to a wifi network, you may need to enter a password to access the wifi network. Once connected to the internet, go to  Settings > About or System > Update or Software. There should be a software update option

[hTideGnow]

Hi @Shadow3   it is normal for phone to have software upgrade.  

You need to connect to the net using Wifi and download the update

And other than the update, the phone is working well? 

[BKNS27]

What's with the yelling?

🤣😂

[Christo4]

 a) Settings - Network + internet - Wi-Fi - On (fill in the details for your Wi-Fi connection, like password)

 b) Settings - About or System - Update or Software (scroll to bottom)... (Should be a software update option)

[Handy1]

@Shadow3 @If it’s an iPhone go to settings / general /software update 

[walker1]

@Shadow3 

Connect your phone to wifi or put the PM sim card into your phone.

Then do updates.

[softech]

@Shadow3   You have an active account with PM?

Tell us what you have done and tried

What kind of phone is that?

you put the PM sim card there?

Voice call working?

did you turn on Mobile Data?

and you said it needs to connect to the net to upgrade software.  DO NOT do it with Mobile data.  Join a local wifi and download the update via Wifi.  

[dust2dust]

Turn on wifi and connect to a wifi network? What's with the yelling?