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THE USED PHONE NEEDS A SOFTWARE UPGRADE BUT IT WONT CONNECT TO MY INTERNET PROVIDERI TRIED AN OVERSEAS CALL AND GOT A NESSAGE FROM TELUS THAT THE CALL CANNOT BE DIALED IF I AM A  PM CUSTOMER WHY DO I GET TELUS MESSAGES. THE PHONE CAME IN A TELUS BOX.

JUST PURCHASED A PHONE FROM PUBLIC MOBILE(USED) IT NEEDS TO CONNECT TO THE NET TO UPGRADE SOFTWARE HOW DO I DO THAT?

I MIXED UP MY SIM PASSWORD ANDGOT LOCKED OUT, HOW DO I GET BACK IN?