Getting friend's new account sign up bonus and apply my share code

[Hoffer1]

Hi, I just signed up a friend to Public Mobile and transferred over his number. Everything went smoothly except at no point in the process did I see a place to put in my Share Code so he would get the $10 signing bonus and I would get the referred credit. Can this be done now?

[Neil11]

CS agents seem to be busier this but should respond within 24 hours. 

[Hoffer1]

Thanks I have tried sending the request to the link you gave. See what happens.

[Neil11]

Had a similar issue when I signed up on Sunday. You can private message a CS agent and they will help you with ur issue via email responses. You get an email notification when they respond. My agent was very helpful and replied quickly.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[BKNS27]

@Hoffer1 

If you missed adding your referral code so he can get a 1 time $10 credit and you will receive 1 point/month.

Just click on the Chatbot and type in Submit a Ticket and explain this to them.

[Brianna182]

There should have been a spot but it's easy to miss. I believe you can have your friend message customer service through the chat bot and ask them to apply it