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Frustrating

JimRockford_PI
Great Citizen / Super Citoyen

All I want to know is why I'm not seeing how much data I have used in real time like I used to get it before. Right now it shows zero used. That is useless information for me. I want to know how much I used and how much is left. This is not as if it's a new feature. I always used to be able to see this.

5 REPLIES 5

JimRockford_PI
Great Citizen / Super Citoyen

Thank you to all. Yeah, I swiped down on my Android phone and all is well. 

Phil_Adelphus
Mayor / Maire

@JimRockford_PI   You should be able to set that up in your phone settings.  It's not as useful in iPhone where you can't set a 30 day turnover and have to reset manually but I used to do that with my retired Android.

Meow
Mayor / Maire

Data usage is update two times a day

BKNS27
Mayor / Maire

@JimRockford_PI 

PM update data usage twice a day. Around noon and midnight so do a refresh of the app or website.

TheSterlinger
Mayor / Maire

@JimRockford_PI  yes it can be.

If your using the app, drap the screen from the top of the page to refresh the info. Might have to do it 2-3x.

If on the website,  close browser and login again using incognito mode.

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