Friends referral code applied to my account or not?

[MadPianist]

Hi,

I signed up via a link my friend sent to me and I'd like to find out whether the code has been applied to the account so that we both get the $10 bonus credit applied.

Kind Regards

[computergeek541]

---

@MadPianist wrote:

Both people get the credit.

---

That's not correct.  Only the new customers who just got referred gets a $10 credit.

[MadPianist]

Sounds good, I sent them a message. Thanks

[slusagm]

not late.  If anything and you don't see the $10 on your account after 72 hours, ask PM and they will honour it still

[MadPianist]

So it turns out she sent me two links and the one I used didn't have her code. So I do need customer support to add it.

[hairbag1]

---

@MadPianist wrote:

Thanks, that's helpful. I mainly want to confirm if the code was passed through with my activation at all.

---

your friend can log in to their acct / Rewards to see if the got the point. (they will also get a message from PM that acknowledges your activation...Cha-Ching ) Also, you will see the $10 applied as credit to your account within 72 hours of successful activation using the referal code.
@

[slusagm]

instead of use the link, safer to type in the code.  There is a friend referral box on Payment step.  Enter the code there and it is good enough.  and sorry, no other confirmation.   But you will see the $10 in 72 hours on My Account. If not, just an easy process to ask PM to add it back

[MadPianist]

Thanks but I just clicked a link she sent, I didn't bring up a panel to type in a code manually. I was hoping that somewhere I would see an indication that I'd used a referral during sign up.

[Handy1]

@MadPianist  .it should show up with in 72 hours after activation if it’s been more then 3. Days contact support to ensure it’s been applied  correctly . If you entered it here you should be good 

if you didn’t see that box and it’s more then 3 days here’s how to get support to help 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[MadPianist]

Thanks, that's helpful. I mainly want to confirm if the code was passed through with my activation at all.

[AK32]

It can take up to 3 days/72hrs and you will then see it as "available funds" in your account, those funds will be used first before any payment on file. 

[MadPianist]

Both people get the credit.

[hairbag1]

---

@MadPianist wrote:

Hi,

I signed up via a link my friend sent to me and I'd like to find out whether the code has been applied to the account so that we both get the $10 bonus credit applied.

Kind Regards

---

Only your friend who referred you will get the $10 credit applied to his/her/it's account. Have them log in to their account to see if the $10 is showing as credited.

added...my mistake...the new customer will get the $10 credit while the person referring will get points only.

clipped from PM Help Files...https://www.publicmobile.ca/en/bc/get-help/articles/refer-a-friend

[slusagm]

check back My Account in 72 hours, it will show as Available funds on your My Account

[hTideGnow]

HI @MadPianist 

the $10 is a credit and will be added to your My Account within 72 hours.  The credit can be used on next renewal