Finally out of porting limbo. Activation date wasn't changed!

[ltalis]

I was under the impression that the activation date would be changed once the port finally goes through. I've spent 2 weeks in porting limbo and haven't really used the pm sim since I couldn't receive calls or texts. Anyone has any success with changing the activation date to the one that the port finally came through?

It is only fair to start paying for the 3 months promo plan once services are actually in place.

@Shazia_K

[Rockdaddy22]

Awesome:)

[ltalis]

Thanks Shazia. All is finally well now.

[Shazia_K]

Hello @Italis, 

Can you please restart your device? I have re-activated your plan to start as of today. 

Thank you and have a good day!

Shazia

[Rockdaddy22]

@Luddite can you show us how to send an email 🙂

[Rockdaddy22]

I believe there's a contact us button somewhere. I'll try and link it here in a few minutes, just busy now

[ltalis]

Whats the email address to send the email to? @Rockdaddy22

[Rockdaddy22]

You should send an email asking them to credit you or change the date.