01-22-2023 08:54 PM
Can I please get a mod to give me a puk code
phones locked cause I stupidly put a sim pin on my phone because I was trying to top up my balance and when 611 asked for my pin I didn’t know what they were talking about and when I saw that setting I thought oh I need to activate it.
also. I’ll need that sim pin.
01-23-2023 03:39 AM
Did you set a sim pin? Or try to guess it and then got the PUK message? Or did you get this? If you got this screen then the default pin # is 1234. Try that once and see if it works?
01-22-2023 09:27 PM
There are no PUK on the SIM package.
On iPhone you set the SIM lock:
If you have a Samsung phone, you will need a PUK for the phone and you need to contact Samsung Canada.
01-22-2023 09:11 PM
01-22-2023 09:10 PM
Especially because they become preset and are written on your sim card packaging. So. Idk what your talking about.
01-22-2023 09:10 PM
I definitely didn’t set any Puk code my friend.
01-22-2023 09:05 PM - edited 01-22-2023 09:06 PM
You can get the PUK from a CS_Agent for the SIM (which you set).
Same with the PIN for your account (which you set). You can view/change the PIN when you login to your account and is under Profile section.
01-22-2023 09:01 PM - edited 01-22-2023 09:01 PM
try this link to message CSA.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-22-2023 08:55 PM
@Peepoo just open ticket with PM support and they can help
open a ticket with PM Support using this direct link: https://urlshortner.tiia.ai/Oyn1L6
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there
01-22-2023 08:55 PM - edited 01-22-2023 08:57 PM