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Fast fast please puk code

Peepoo
Great Neighbour / Super Voisin

Can I please get a mod to give me a puk code 

 

phones locked cause I stupidly put a sim pin on my phone because I was trying to top up my balance and when 611 asked for my pin I didn’t know what they were talking about and when I saw that setting I thought oh I need to activate it. 

also. I’ll need that sim pin. 

9 REPLIES 9

darlicious
Mayor / Maire

@Peepoo 

Did you set a sim pin? Or try to guess it and then got the PUK message? Or did you get this? If you got this screen then the default pin # is 1234. Try that once and see if it works?

Screenshot_20220918-135035.png

@Peepoo 

There are no PUK on the SIM package. 
On iPhone you set the SIM lock:

05635FA1-68A6-4CEB-BAF6-7DEB4A696FAC.png


If you have a Samsung phone, you will need a PUK for the phone and you need to contact Samsung Canada.


@Peepoo wrote:

I definitely didn’t set any Puk code my friend. 


@Peepoo   what was the exact PUK error on the phone?

 

Peepoo
Great Neighbour / Super Voisin

Especially because they become preset and are written on your sim card packaging. So. Idk what your talking about. 

Peepoo
Great Neighbour / Super Voisin

I definitely didn’t set any Puk code my friend. 

BKNS27
Mayor / Maire

@Peepoo 

You can get the PUK from a CS_Agent for the SIM (which you set).

 

Same with the PIN for your account (which you set). You can view/change the PIN when you login to your account and is under Profile section.

hairbag1
Mayor / Maire

softech
Oracle
Oracle

@Peepoo   just open ticket with PM support and they can help

 

open a ticket with PM Support using this direct link:  https://urlshortner.tiia.ai/Oyn1L6

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

 

HALIMACS
Mayor / Maire

@Peepoo 

 

Type "Need PUK" in the SIMon chatbot by tapping here:

 

SIMon chatbot

 

 

Need Help? Let's chat.