Dropped calls

[Doodles]

2 Dec 2021 Just started today! I'm having a conversation, then I hear 3 beeps and my call drops! I've rebooted, restarted, turned it off then on. Help.

[Handy1]

@HALIMACS  Hahahaha I know being funny or at least trying . But dropped calls and hotspot issues has been being reported all day and I saw that @J_PM was already aware of the issue and got that announcement and hot spot confused as I don’t use hotspot and my calling is not issue for me fortunately. Knew it was safe to say the powers to be in the background are on it 

[HALIMACS]

😝 @Handy1 

just posted. Better late than never !!!

[Handy1]

@HALIMACS https://productioncommunity.publicmobile.ca/t5/Announcements/Ongoing-Experiencing-Dropped-Calls-Issu...

[Doodles]

All outgoing and incoming calls drop. 2m 30s into a call I hear 3 beeps. 20s later the call drops. I tried local, national and incoming international calls. The calls all dropped.

[J_PM]

@Doodles Sorry you experiencing this issue. Our teams are quickly working on a fix. Can you confirm if this is occurring to all calls you make?

[Doodles]

My partner's phone works fine. My phone drops calls local and international. 

[HALIMACS]

Can you link the announcement please @Handy1 

I can’t seem to locate one which speaks of this issue 🤔

[HALIMACS]

@Doodles 

does this happen in all locations or in one particular area?

are you able to try your Public Mobile Sim card in another person’s device for a bit to see if the problem persists?

[Handy1 · Accepted solution]

@Doodles  Your not alone many are experiencing this issue public mobile is aware and working on a fix . You can view the thread in the announcements