06-05-2022 09:03 AM
Hello I purchased Public mobile number back in 2018 and I don't have access to the email address that I used for my account. I don't even remember the login details so it is impossible to change the password or email ID. Can someone assist me with how can I get the email address changed. Thank you
06-05-2022 12:07 PM
Only a CS_Agent will be able to help you with your login to your account.
Private message or create a ticket through SIMon Chatbot.
06-05-2022 09:08 AM - edited 06-05-2022 09:15 AM
@rajdeep1015 you will need to open a ticket through Simon to speak to a customer service agent they will help you Click here or you can send private message to a CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437