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Don't have access to email used for Public Mobile My account

rajdeep1015
Great Neighbour / Super Voisin

Hello I purchased Public mobile number back in 2018 and I don't have access to the email address that I used for my account. I don't even remember the login details so it is impossible to change the password or email ID. Can someone assist me with how can I get the email address changed. Thank you

2 REPLIES 2

BKNS27
Mayor / Maire

@rajdeep1015 

Only a CS_Agent will be able to help you with your login to your account.

Private message or create a ticket through SIMon Chatbot.

iliketotalk
Mayor / Maire

@rajdeep1015 you will need to open a ticket through Simon to speak to a customer service agent they will help you  Click here or you can send private message to a CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437