Does the rewards plan change on upgrade?

[B0yracer]

I have stuck with the original rewards plan as a long time user and currently get $7 off my $35 plan. I am looking at upgrading to get more data but will that mean I have to change to the new points-based rewards plan? Having looked at it the old rewards plan seems to offer me more but am I wrong? Can I upgrade for more data but keep the old rewards system? Thanks.

[hTideGnow]

HI @B0yracer 

are you using app or browser?

Try using browser with Incognito/Privae/Secret mode 

[softech]

@B0yracer 

Please try again, login using Incognito mode first

then use this link to go to Change plan page directly

https://myaccount.publicmobile.ca/en/account/plan/change-plan

[Handy1]

@B0yracer 

Change plan in 3 easy clicks

Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle

[B0yracer]

Thanks everyone for the very helpful replies. Unfortunately there must be a problem with the system this morning as I can login but get no further to upgrade my account. 😞

[Community_QA_]

@B0yracer go ahead no worry. My cousin just changed the plan last week and still enjoying the same rewards amount 

[softech · Accepted solution]

@B0yracer 

Subscription is exactly the same as plan.  PM using this new terms to replace Plan and Pre-Authorized payment (it is now call Subscribed) 

You can freely change plan and it wont' affect your current rewards, also confirmed by Community Manager here:

https://productioncommunity.publicmobile.ca/t5/Announcements/FAQ-amp-Troubleshooting/td-p/986594

Will I be moved to the new rewards program if I change my plan?
Changing your plan won’t automatically transfer you to our new Public Points rewards program. If you’re currently on our legacy rewards program, you will continue to stay on it. However, we encourage you to explore Public Points, as it opens up even more opportunities for savings.

[Handy1]

@B0yracer  No , you will keep your old rewards I can confirm there tied to your acccount not your plan 

[hTideGnow]

HI@B0yracer 

plan change won't change your rewards.