cancel
Showing results for 
Search instead for 
Did you mean: 

Does Suspending Subscription Lose The Plan?

amaso
Great Neighbour / Super Voisin

I am currently on a promotional plan (now out of market) and I don't want to lose this plan. In the future, I will be travelling for 30 to 60 days at a time, so I am wondering if I suspend my payment, will I lose my plan, phone number, and account? I know there is a 90 day limit before the account is deleted and I lost my number, but if suspend my payments for less than 90 days, will I lose my plan? 

2 REPLIES 2

Meow
Mayor / Maire

NO. Suspended account is still considered 'active' but you cannot use PM services at all until you renew subscription.

ONLY after 90+ days of suspension your account gets deleted and number lost.

Lieux
Oracle
Oracle

@amaso  No you will lose it just if you change it.

Need Help? Let's chat.