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Do I lose my phone number if my account is inactive for couple of months?

dyoo8
Good Citizen / Bon Citoyen

Do I lose my phone number if my account is inactive for couple of months?

 

My current plan ends in two days. I'm going to be out of country for couple of months. I want to renew my plan after I come back. Can I keep my phone number when I come back?

3 REPLIES 3

@dyoo8
If you only leaving for under 90 days I would suggust remove your auto pay if you set it up and remove credit card details so you won't get charged once you back you can make a one time payment then following top up you can re set your auTo pay
** I am not a Mod, please do not include any private info in a private message to me.**

And yes, you will keep your number. 

 

For longer inactivity have a look at this: http://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735#M9...


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

cricketfan
Model Citizen / Citoyen Modèle
No you don't lose it as long as you come back within 89 days (from the day your current cycle ends).

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