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Do I loose my available funds if I change my subscription?

hamidtah
Great Neighbour / Super Voisin

I have monthly subscription $25 plan. I also have $15 in my available funds. I want to change my subscription to a new plan. Do I loose my available funds if I change my subscription? 

3 REPLIES 3


@hamidtah wrote:

I have monthly subscription $25 plan. I also have $15 in my available funds. I want to change my subscription to a new plan. Do I loose my available funds if I change my subscription? 


The $15 in availiable funds will go towards paying for your new plan.  If you select an immediate plan change, the full plan made is due right away, and there will be no refund for the plan that you are already using /have already paid for. To avoid that, pre-schedule a change to occur during your next renewal.

Rastin
Model Citizen / Citoyen Modèle

No The money in your account is your. Feal free to change your subscription. That is if your staying with pm that is.

eddieO
Model Citizen / Citoyen Modèle

@hamidtah, your available funds should not be affected by a change of plans

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