07-10-2024 02:38 PM - last edited on 07-10-2024 02:41 PM by computergeek541
I have monthly subscription $25 plan. I also have $15 in my available funds. I want to change my subscription to a new plan. Do I loose my available funds if I change my subscription?
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07-10-2024 02:41 PM
@hamidtah wrote:I have monthly subscription $25 plan. I also have $15 in my available funds. I want to change my subscription to a new plan. Do I loose my available funds if I change my subscription?
The $15 in availiable funds will go towards paying for your new plan. If you select an immediate plan change, the full plan made is due right away, and there will be no refund for the plan that you are already using /have already paid for. To avoid that, pre-schedule a change to occur during your next renewal.
07-10-2024 02:41 PM
No The money in your account is your. Feal free to change your subscription. That is if your staying with pm that is.
07-10-2024 02:40 PM
@hamidtah, your available funds should not be affected by a change of plans