Didn't receive $10 referral credit

[sha2024]

I signed up more than 10 days ago.  I used a friend's referral code and haven't received $10 and my friend hasn't received $1 but got the text "Cha-ching! you just added to your Refer A Friend reward....".

[BKNS27]

@sha2024 

Normally it takes 72 hours to be added into your account but it has passed that time so contact a CS_Agent and inquire about it at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[JefffL]

Your $10 will be found in Upcoming Payment as -10, and your friend's will appear in reword after the next bill.

[softech]

@sha2024 so, you didn't see a $10 credit showing as Available Funds on My Account?? please check again using Incognito mode

if not there, support agent can help, please engage them by messaging:

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there