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5g sim

Keldis
Great Neighbour / Super Voisin

How do I upgrade to a 5g sim? 

4 REPLIES 4

Anonymous
Not applicable

I have issue believing that as my Sim is over 4 years old when 5g wasn't even available. It's glitchy and worse than with regular 3g or LTE for phone calls. Keeps dropping.

golfball
Deputy Mayor / Adjoint au Maire

If 5G is supported on your device it should work without needing to change SIM. Even the 3G and 4G plans can work on the 5G network.

Handy1
Mayor / Maire

@Keldis  SIM you have is 5G ready just change to the plan you want and make package for next renewal and not immediately or you lose money in your current cycle 

Change plan in 3 easy clicks

Handy1_0-1703991809297.jpeg

 

Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle

HALIMACS
Mayor / Maire

You don’t @Keldis 

You simply select the plan that has the 5G component.

check your self-serve account plan options under the change subscription tab. There you’ll see options for 5G and 4G.

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