Referral credit

[Khaled2312]

I subscribed with public, I was referred by another account but I didn't get my 10 dollars in the account

[Jona500]

You have to wait for the next billing cycle. Some of the replies say 72 hours but for me I had to wait for my next payment before the $10 credit was applied. 

[Darren21]

It took until the next payment date to see my $10 credit. I was worried as well bit it definitely did come through. It's a credit rather than a discount so it's applied afterwards towards future service I guess. 

[Khaled2312]

You were so helpful 

[hTideGnow]

HI @Khaled2312 

the credit will be added to your account within 72 hours.  Please wait 3 days and check again

if it is not there, you can ask Pm support to check.  

 submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  

If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

[BKNS27 · Accepted solution]

@Khaled2312 

The $10 credit will apply in your account in 72 hours. The account that gave the referral, the 1 point/month will be applied on the next renewal date.