Did not receive transfer request

[akshaysood]

I tried to transfer my freedom mobile number to public mobile but I did not receive the transfer authorisation message. Now I am unable to receive calls on my public mobile sim card. Can someone help?

[akshaysood]

Thank you so much guys

[softech]

@akshaysood no worry

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

[Handy1 · Accepted solution]

@akshaysood  There’s a number for live support will send it to you private message to get fixed