Can’t send or receive texts. Using iPhone 7

[Caroleb]

Transferred service Thursday and am still not able to send or receive text. Have tried all the fixes suggested

 Have the $15 subscription 

many suggestions welcomed. Thanks !

[Caroleb]

Only I messages no texts

[hairbag1]

@Caroleb 

so are you able to send / rec imessages using wifi ?

[Caroleb]

Messages are blue

[softech]

@Caroleb are you sending iMesage or sms ? what color is the message

[Caroleb]

Have done that and still not working 

[hairbag1]

@Caroleb 

check Settings > Messages > make sure iMessage is turned ON > scroll down to make sure Send as SMS is turned ON.

[softech]

@Caroleb are you sending sms text or iMesaage?

Make sure you update Carrier profile

1. Make sure your iPhone is connected to a Wi-Fi or cellular network.

2. Open your phone's Settings app, tap General, and then tap About.

3. Scroll down to Carrier. Next to Carrier, if a new update is available, you'll see an option to perform this update. Otherwise, you'll simply be shown the currently installed settings or carrier version number. Tapping on the version number can display further information about the carrier.

And Click Reset all networks and make sure Mobile data works for iMessage

Also test sms text after

[Handy1]

@Caroleb  Does calling work ? If not maybe you need support to do a reset on your account 

Message support directly

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking >>>>>>>>here.